Top executives from some of the industry’s premier pet product companies sound
off on the key issues facing retailers today.
After 20-plus years of overwhelming success, the pet specialty retail channel finds itself at an important crossroad. Even as pet-related consumer spending continues its teady climb well above the $60-billion mark, pet stores
face formidable challenges in maintaining their position as the shopping destination of choice for the tens of millions of pet owners who
serve as the economic engine driving this industry ever upward. From
adapting to shifting consumer demographics and evolving appetites
to competing with online sellers and a fast-growing class of powerful
pet specialty chains, these are the issues that will ultimately decide the
future of the pet retail landscape.
Will it remain the vibrant and diverse marketplace that has made the
pet specialty channel the envy of other retail industries, or will competitive pressures eventually lead to an environment where price and
convenience—instead of innovation and personal connections—
distinguish the winners from the losers? It all depends on how pet specialty
retailers respond to the challenges set before them.
With this in mind, Pet Business reached out to a select group of top
executives from some of the industry’s top pet product companies to
get their perspectives on the key issues facing pet stores today, as well
as how retailers can rise to the challenges that are sure to shape pet
retailing for years to come.
Pet Industry Perspectives