Pages 4, 6, 60, 62
Scenes from the Show Floor
Pages 8-18, 58
Industry News and New Products
Lessons from Fenway Park
Standout Store Design
Build Customer Relationships with
Pet Store Pro
Fewer Ingredients, More Sales
An Open Letter to the Pet Industry
The Bird Enjoyment & Advantage
Become an Expert in Export
How Business Travel Tax Deductions
NEWS AND INFORMATION FROM THE GLOBAL PET EXPO FLOOR AND CONFERENCE SEMINARS ORLANDO, FLORIDA FRIDAY MARCH 24, 2017
3DAY SHOW DAILY
CountryMax Stores, Yarn & Bone Pet Supply Co. and Paw’s Natural Pet Emporium took the top honors at the sixth-annual Retailer Excellence Awards presentation. Part of Thurs- day’s Pet Industry Breakfast, the awards ceremony was hosted by Pet Business magazine
and the organizers of Global Pet Expo, and sponsored by Coastal Pet Products.
“Coastal Pet appreciates the service and care independent retailers provide pet loving com-
munities,” said Coastal Pet Products COO Kim Stout. “Supporting pet specialty for almost 50
years, we are excited to celebrate all the Retailer Excellence Awards participants.”
Each year, the Retailer Excellence Awards recognize outstanding independent pet specialty
retailers in a variety of categories. The list of winners in 2017 includes:
Honoring Retail Excellence
THE MOST TRUSTED NAME IN THE PET INDUSTRY
Pet Business, Coastal Pet Products and the organizers of Global Pet Expo
recognized 10 outstanding pet specialty retailers at Thursday’s Retailer
Excellence Awards presentation. BY MARK KALAYGIAN
Best Overall Single-Store Retailer
Paw’s Natural Pet Emporium – Kennewick, Wash.
Best Overall Multi-Unit Retailer ( 2-10 Stores)
Yarn & Bone Pet Supply Co. – Camden, Del.
Best Overall Multi-Unit Retailer ( 10+ Stores)
CountryMax Stores – Victor, N. Y.
Best Live Animal Retailer
Most Valuable Pets, Inc. – Lexington, Ky.
The Green K9 – Mount Dora, Fla.
Pet Pantry Warehouse – Rye, N. Y.
Bark Out Loud Doggie Boutique & Café – Mansfield, Texas
Store Design Excellence
Pet Express – Saugus, Mass.
Community Service Excellence
Petsway – Springfield, Mo.
Customer Service Excellence
Natural Pet Enrichment Center – North Royalton, Ohio
for up to 6 MONTHS
A FLEA & TICK COLLAR
THAT ALSO REPELS
Smarter Pet Care and Infest Stop are trademarks of Farnam Companies, Inc. All other trademarks are property of their respective owners. 17-10158
A FLE LAR
Flea & Tick Collar
for Dogs & Puppies
CONTINUED ON PAGE 57
The winners of this year’s Retailer Excellence Awards accept their accolades at the Global Pet
Expo Pet Industry Breakfast.