Pages 4, 6, 56, 58
Scenes from the Show Floor
Page 8
Today Global Pet Expo &
New Products Showcase Awards
Page 10
New Program Promoting Bird
Ownership Takes Flight
Page 12
Get With The Program
Page 18
A Team-Oriented Approach
Page 22
Be a Future-Focused Pet Brand
Page 24
Can We Talk About Your Photography?
Page 28
HR Hacks
Page 32
Retailing is Not Third Grade Math
Page 34
Orlando Attractions
Page 42
2019 Global Pet Expo Hotel List
Page 44
Industry News and New Products
Veterinarian recommended
Faster & longer-lasting di;user system
Proven to help reduce urine marking,
destructive scratching, and multi-cat
tension in the home
VISIT COMFORT ZONE IN BOOTH #2101 WWW.COMFORTZONE.COM
THE #1 BRAND IN PET BEHAVIOR
MANAGEMENT JUST GOT BETTER!
FRIDAY MARCH 23, 2018
3DAYSHOWDAILY
Bentley’s Pet Stuff, Agri Feed Pet Supply and Teca Tu - A Pawsworthy Pet Emporium took the top honors at the seventh-annual Retailer Excellence Awards presentation. Part of Thursday’s Pet Industry Breakfast, the awards
ceremony was hosted by Pet Business magazine and the organizers of Global Pet
Expo, and was sponsored by WholesalePet.com.
“We’re just so proud to be able to sponsor and support not just the winners, but the
entire independent [pet retailer] channel,” said Chris Avery, CEO of WholesalePet
.com. “They are the lifeblood of the industry.”
Each year, the Retailer Excellence Awards recognize outstanding independent pet
specialty retailers in a variety of categories. The list of winners in 2018 includes:
Celebrating Retail Excellence
THE MOST TRUSTED NAME IN THE PET INDUSTRY
Pet Business, Wholesalepet.com and the organizers of Global
Pet Expo recognized eight outstanding pet retailers at Thursday’s
Retailer Excellence Awards presentation.
BY MICHELE TYMANN
NEWS AND INFORMATION FROM THE GLOBAL PET EXPO FLOOR AND CONFERENCE SEMINARS, ORLANDO, FLORIDA
Best Overall Single-Store Retailer
Teca Tu - A Pawsworthy Pet Emporium - Santa Fe, NM
Best Overall Multi-Unit Retailer ( 2-10 Stores)
Agri Feed Pet Supply - Knoxville, TN
Best Overall Multi-Unit Retailer ( 10+ Stores)
Bentley’s Pet Stuff - Lincolnshire, IL
Best Live Animal Retailer
Jungle Bob’s Reptile World - Selden & Oakdale, NY
Best Multi-Service Retailer
Woof! Orlando - Orlando, FL
Merchandising & Store Design Excellence
Riverfront Pets - Wilmington, DE
Customer Service Excellence
Bay State Pet & Garden Supply - Taunton, MA
Community Service Excellence
Natural Pawz - Spring, TX continued on page 54
